Quality management – ISO 9001: 2015

Following an assessment by an independent body, RSA Geotechnics has been awarded ISO 9001:2015 certification. This prestigious award for quality management is supported by the UK Government and is recognised world-wide.

The award recognised the company’s commitment to providing exceptional quality of service. With only 5% of UK businesses holding this certificate, RSA Geotechnics are proud to be at the forefront of quality service and customer care.

ISO 9001 is an international quality standard developed by the International Organisation for Standardisation (ISO), a worldwide federation of national standards bodies. ISO 9001 is implemented by over one million companies and organisations in over 170 countries.

ISO 9001 sets out the criteria for a quality management system. It can be applied to any type and size of organisation, from small family-run businesses to the world’s largest corporations and government institutions. It provides a structured yet flexible framework for a customer focused business management system that aims to improve business performance.

The standard covers all aspects of an organisations activities, including defining roles and responsibilities, policies, documentation, meeting customer requirements, communication, training, purchasing, monitoring, customer satisfaction, internal audit, management review and improvement processes.